

If you already have a co:sim account, consider adding a passkey while you can still open its verified email inbox. It gives a supported device another way to sign into the same account before you need My Plans or an eligible top-up abroad. Keep the email working: a passkey does not guarantee access from every device, and the website still needs internet.
The account holding your purchase is where you return to inspect its plans. Preparing a sign-in method is useful when opening your inbox on the travel phone would be inconvenient, or when you prefer an available device-unlock prompt. It is an optional convenience, not a requirement to buy a larger package. If email verification already suits you, you can keep using it.
First identify the existing purchase account. Check that its My Plans list contains the cards you expect to manage. Registering a new account with another address does not establish access to those purchases. Adding a credential to the wrong account would make the wrong account easier to enter.
Separate the connection from the credential. Working Wi-Fi or usable mobile data lets the website communicate; your email code or registered passkey establishes the account you are entering. Neither replaces the other. Prepare both before a low-data situation makes changing settings inconvenient.
The sign-in page offers email verification or a passkey. With email verification, you retrieve a code from the inbox for the address you enter. This is an email message, not a carrier SMS or a bank's payment-authentication code.
A passkey is a credential for a particular account at a website or app. FIDO Alliance explains that it may be stored through a passkey provider or bound to a device. Using it can involve the device's supported unlock method. It is different from the eSIM profile installed on your phone and from the QR code used to install that profile.
You do not need another data purchase to add an account sign-in method. A passkey also cannot approve a bank transaction or replace any check the issuer requests during payment.
While your normal sign-in route remains available, open the account you use for the plans. In Security, look for Passkeys and Add Passkey on a supported browser and device. Follow the device's own prompt, using a device or credential storage you control. If the option is unavailable or the operation fails, retain your working email route rather than assuming a key was added.
After adding one, check that the account lists the credential. Keep another way to reach the verified inbox, then check the sign-in option on the device and browser you intend to carry while recovery is still practical. Confirm that you return to the account containing your plans. An incomplete prompt, cancellation or error is not confirmation of a working method.
Do not remove an existing key, disconnect another login or delete an account to test the new option. For co:sim, the purpose is access to existing plan records, not reorganizing ownership. If account identification is unclear, resolve it with the verified support route before depending on a later purchase.

Do not assume a passkey created on a laptop will automatically appear on your phone. Availability depends on where you saved it and on the actual devices, browser and passkey provider. FIDO distinguishes synced and device-bound credentials; those descriptions are not a guarantee that your particular setup supports both.
Apple's passkey security guide describes iCloud Keychain syncing and the separate verification conditions for access on new devices or recovery. That is a useful limit on the idea that “having a passkey” solves every lost-device problem. It does not promise recovery of your purchase account, eSIM profile or unused allowance.
Keep the verified email accessible and protect the devices that can unlock your credentials. The account-security terms place responsibility on protecting the account and email; the privacy policy also identifies passkeys as sign-in credentials removed when account deletion takes effect. A second sign-in method is not a reason to abandon the inbox or close an account you still need.
Once inside, inspect the relevant card's remaining data, status and service end date. Successful login does not mean the card still covers the trip, has data left or can accept a top-up. Review the actual continuation options before paying; an existing adequate connection may mean no further purchase is needed.
As one incidental example, the selected Japan 5GB/30-day package provides total data, starts billing at first connection and supports data additions without advertising renewal support. It includes no telephone number, carrier calls or SMS. Choose it only when that allowance, destination and duration fit. Its reload capability does not establish the eligibility of every card already in an account.
For co:sim, choose the connection for your real travel need and the sign-in method for access to your account. A new credential changes neither the package nor its purchase terms. Installation details are separate and arrive by email after fulfillment, without a guaranteed delivery time.
No. A co:sim passkey is a sign-in credential, while My Plans is an online account service. The website still needs a working connection to authenticate you and retrieve the account's records. Unlocking a credential on the device does not create an offline copy of those records or add mobile data. Usable existing Wi-Fi or an already functioning data line can provide the connection; the eSIM you have not yet bought cannot be your only route to buying it. If a card has no usable service, arrange another suitable connection before relying on account access for a top-up. Your phone may show some locally stored information without internet, but that is not a fresh account balance or a purchase confirmation. Plan the connection and the sign-in method separately, and check the actual card before spending.
Adding a passkey to your existing co:sim account provides another supported sign-in method; it is not an instruction to replace or abandon its verified email. Keep that inbox accessible for the email-verification route and service communications. Use the account that actually holds the plans and confirm they appear after signing in. A credential registered to a different account does not transfer purchases, merge order histories or change which person controls an order. Nor does it replace the installation QR or move an eSIM profile between phones. Availability on another device depends on your credential storage, device and browser, so prepare on the setup you intend to use while your normal access still works. Do not delete an account or remove an existing login to prove that a new method works. Resolve uncertainty before relying on it abroad.
First separate a connection problem from an account problem. If the website cannot load, use a suitable existing connection when available. If the site loads but you cannot identify or authenticate the purchase account, buying another package does not recover its records. Try your existing supported sign-in route and use the merchant's verified support channel for unresolved account access, without sharing codes or installation details publicly. A replacement plan may be reasonable when you independently need service that fits the trip, but it is a separate purchase, not an account-recovery fee. Before paying, check whether the original order or card remains usable and who can manage it. A passkey, an email code and a payment confirmation serve different purposes. None alone proves that the existing card needs replacement, has expired or is eligible for a refund.
Mexico
1-day trip pass
From $3.99
Canada
1-day trip pass
From $2.99
Brazil
Valid 7 days
From $3.99
Instant delivery by email · Install before you fly
eSIM GuidesChoose the account that should hold your social sign-in. Connecting does not move orders or eSIMs; a different unused email keeps the current account separate.
eSIM GuidesA discontinued shopping offer does not settle an existing card’s status. Compare current Malaysia packages by data, timing and continuation before buying again.
eSIM GuidesChoose an accessible co:sim support channel before buying: email or optional browser chat. Clarify the selected offer without another app or an unnecessary data purchase.
| What you need to do | Relevant preparation | What it does not do |
|---|
| Sign in using an email code | Retain access to the verified inbox | Receive an SMS sent to a phone number |
| Sign in with a passkey | Register it for the intended account on a supported setup | Make it available on every future device |
| Inspect a plan or consider a top-up | Open the correct account over working internet | Add data or establish top-up eligibility |
| Install an eSIM | Follow that plan's installation instructions | Sign into the purchase account with its QR |
Valid 7 days
From $3.99