Cookie Policy
Last updated: January 1, 2026
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. Cookies help websites remember your preferences and browsing behavior to provide a better user experience.
We use cookies and similar technologies (like local storage) to improve your experience on the co:sim website.
2. Types of Cookies We Use
Essential Cookies (Required)
These cookies are necessary for the website to function properly and cannot be disabled. They are used for:
- Maintaining user login status
- Shopping cart and checkout functionality
- Security settings and fraud prevention
- Language preferences
Functional Cookies
These cookies remember your preferences to provide a more personalized experience:
- Remembering your language choice (Chinese/English)
- Remembering recently viewed destinations
- Saving your account settings
Analytics Cookies
These cookies help us understand how visitors use our website:
- Pages visited and time spent
- Click behavior and navigation paths
- Error reporting and performance monitoring
- Device and browser type statistics
This information is used to improve website functionality and user experience, not to identify individuals.
Marketing Cookies
These cookies are used to show you relevant advertisements:
- Tracking advertising effectiveness
- Showing content based on your interests
- Limiting how often you see the same ad
You can disable these cookies without affecting basic website functionality.
3. Third-Party Cookies
Our website uses the following third-party services, which may set their own cookies:
| Service | Purpose | Type |
|---|---|---|
| Google Analytics | Website traffic analysis | Analytics |
| Microsoft Clarity | Session replay and heatmaps for UX improvement | Analytics |
| Stripe | Secure payment processing | Essential |
| Crisp | Customer support chat | Functional |
| Facebook Pixel | Ad effectiveness tracking | Marketing |
| Google Ads | Ad delivery and conversion tracking | Marketing |
These third-party services have their own privacy and cookie policies.
4. Managing Cookies
You can manage or delete cookies through the following methods:
Browser Settings
- Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Preferences → Privacy
- Firefox: Options → Privacy & Security
- Edge: Settings → Cookies and site permissions
Please note that disabling certain cookies may affect website functionality. For example, disabling essential cookies may prevent you from logging in or completing purchases.
5. Cookie Retention
Cookie retention depends on the type of cookie:
- Session Cookies: Automatically deleted when you close your browser
- Persistent Cookies: Retained until expiration date (typically 1-24 months) or manual deletion
- Login Cookies: Retained for 30 days or until you log out
- Analytics Cookies: Typically retained for 2 years
6. Do Not Track (DNT) Signals
Some browsers support "Do Not Track" (DNT) functionality, allowing you to tell websites not to track your browsing activity. Our website currently respects DNT signals and stops non-essential tracking when this signal is received.
7. Policy Updates
We may update this Cookie Policy periodically. Updated policies will be posted on our website with the last updated date.
8. Contact Us
If you have questions about this Cookie Policy, contact us:
- Email: privacy@cosim.io
For more details about how we handle your personal information, see our Privacy Policy.