Cookie Policy
Last updated: October 14, 2026
1. Scope
This Cookie Policy explains how co:sim uses cookies and similar technologies on cosim.io and our applications. These technologies may store or access information on your device.
2. Categories We Use
Essential
Required for security, authentication, checkout, language selection, consent records, and core site operation. These technologies cannot be disabled through our preference center.
Analytics
Help us understand visits, interactions, errors, performance, and user journeys. This category may include session replay and heatmap tools and may collect device or usage identifiers.
Marketing
Measure campaigns, attribute conversions, limit advertising frequency, and support relevant advertising on third-party services. Depending on local law, this activity may be considered sale, sharing, or targeted advertising.
Functional
Enable optional features such as customer-support chat and enhanced preferences. Disabling this category may make those features unavailable without preventing basic purchases.
3. Providers
The providers used on a particular visit depend on your location, choices, and the features you use.
| Provider | Purpose | Category |
|---|---|---|
| co:sim | Authentication, security, preferences, attribution, and consent records | Essential / Analytics / Marketing |
| Google Analytics | Traffic and product-usage measurement | Analytics |
| Microsoft Clarity | Session replay, heatmaps, and user-experience analysis | Analytics |
| Meta Pixel | Advertising attribution and measurement | Marketing |
| Google Ads | Advertising attribution and measurement | Marketing |
| OpenAI Ads | Advertising attribution and measurement | Marketing |
| Awin | Affiliate attribution and commission tracking; cashback or loyalty cookies may be essential when required to deliver the reward you requested | Marketing / Essential |
| Impact | Affiliate attribution, conversion reporting, and commission adjustment | Marketing |
| co:sim Live Chat | Customer-support chat | Functional |
| Stripe | Secure payment and fraud prevention | Essential |
Third parties may process information under their own privacy notices. Their technologies and retention periods can change independently of co:sim.
4. Choices Available by Location
On ordinary browser visits without a saved preference, optional categories are off in the European Economic Area, United Kingdom, and Switzerland unless you allow them through Cookie Settings. You can reject all optional categories as easily as accepting them.
Residents of U.S. states that provide relevant opt-out rights can open Cookie Settings in the site footer or the mobile app's Account tab to opt out of marketing technologies and make other available choices. In other locations, optional categories may be enabled by default. We may still offer the same preference controls as a convenience, but legal rights depend on your place of residence.
When launched as an installed app (PWA), optional categories are enabled by default if no preference has been saved, without showing the initial consent banner or waiting for a location lookup. Saved choices, including refusals, and Global Privacy Control marketing opt-outs still apply. You can change these settings from Cookie Settings in the mobile app's Account tab or the desktop app's footer.
Where your device shares cookies between the installed app and browser, both use the same saved settings, including the app's defaults. A later change in either applies to both. Where storage is separate, each keeps its own settings.
You can also delete or block cookies through your browser or device. Additional industry tools include AdChoices, the NAI opt-out tool, and Your Online Choices. Blocking essential technologies may prevent login, checkout, or other core functions.
5. Global Privacy Control and Do Not Track
Where required by applicable law, we treat an enabled Global Privacy Control (GPC) signal as a request to opt out of marketing technologies associated with sale, sharing, or targeted advertising. Because there is no uniform industry standard for the older Do Not Track (DNT) signal, we do not currently respond to DNT alone.
6. Retention
Session technologies expire when the session ends. Persistent technologies remain until their configured expiration, you delete them, or you change your preferences. Duration varies by purpose and provider and is generally no longer than reasonably necessary for that purpose. Renewed visits may refresh some expiration dates.
7. Updates and Contact
We may update this Policy when our technologies, providers, or legal obligations change. The latest version and effective date will appear here.
For questions, email privacy@cosim.io. For more information about our data practices and privacy rights, see our Privacy Policy.